Terms & Conditions
At Artree Studio, we are committed to providing a safe, enriching, and enjoyable learning environment. Please review the following terms and conditions carefully before enrolling.
1. Tuition & Payments
Non-Refundable & Non-Transferable: All tuition fees and merchandise purchases are non-refundable and non-transferable.Transferable if you move outside metro Vancouver, e.g. Vancouver Island.
No Fee Carryover: Fees cannot be carried forward to future terms or deducted from future course fees.
Payment Deadlines: All fees must be paid in full before the start of the class term.
2. Class Schedule & Enrollment
Studio Adjustments: Artree Studio reserves the right to adjust class schedules, content, or instructors at any time.
Studio-Initiated Cancellations: A reschedule or makeup class will be arranged if the class is canceled by Artree Studio or if no spot is available.
No Observers Permitted: For safety and focus, observers (including parents) are not permitted during class sessions.
3. Cancellation, Refund & Absence Policy
Cancellations (48+ Hours Notice): If you cancel a booking at least 48 hours before the scheduled class, postponement or make-up session will be arranged.
No Make-Up for Late Cancellations (<48 Hours): Cancellations made less than 48 hours before the start time are not eligible for credit, transfers, or make-up sessions.
Missed Sessions: No refund, credit, or make-up will be provided for missed sessions.
Exceptional Circumstances: In the case of medical emergencies, please contact the studio. Make-up sessions or postponements are available.
4. Weather & Emergency Closures
In the event of unexpected closures (e.g., extreme weather, power outages), we will make every effort to reschedule the missed class.No refunds will be issued due to such closures.
5. Drop-Off & Pick-Up
Parents or legal guardians must drop off and pick up students no more than 5 minutes before and after class.
Artree Studio is not responsible for children’s safety outside of class time.
6. Student Conduct & Safety
We promote a respectful and positive environment. Artree Studio reserves the right to remove any student whose behavior is disruptive or unsafe.
Any damage caused to studio property due to inappropriate behavior may result in charges to the parent/guardian.
7. Health & Medical Information
Parents or guardians must disclose any relevant medical conditions, allergies, or health concerns and notify us of any updates.
In the event of illness or injury, Artree Studio is authorized to administer first aid or seek emergency medical treatment. Parents/guardians are responsible for any related costs.
8. Damage to Clothing & Personal Items
Artree Studio uses professional-grade art materials, which may stain clothing and personal items.
Students should wear appropriate, art-friendly clothing.
Artree Studio is not responsible for any damage to clothing, shoes, jackets, or personal belongings brought into the studio.
9. Privacy & Media Use
We collect personal information in accordance with our privacy policy, available upon request.
Photos or videos of students and their artwork may be taken and used for promotional purposes (social media, website, brochures, etc.). These will not be sold or shared with third parties.
If you prefer that your child not be photographed or filmed, please notify us in writing prior to class start.
10. Terms & Amendments
Artree Studio reserves the right to update or amend these terms and conditions at any time. Notice of changes will be provided as needed.
11. Artwork & Pickup
Please check our contact page before coming to the studio to make sure we are open. Please do not send both an email and leave a voicemail. We promise we will get back to you.Our policy is to hold completed artwork for 3 months, please pick up the completed artwork within this time frame. We do our best to hold on as long as possible as we know how precious it is. Please note: You will receive a message for artwork to be picked up when it is ready.
12. Pottery Class
Kiln clay explosions are unlikely but they do happen. We are unable to offer refund, credit, or make up session in the event of clay breakage.
Thank you for your cooperation and for choosing Artree Studio!
If you have any questions, please contact us at email info@artreestudio.com or phone (778) 636-6386.At Artree Studio, we are committed to providing a safe, enriching, and enjoyable learning environment. Please review the following terms and conditions carefully before enrolling.
1. Tuition & Payments
Non-Refundable & Non-Transferable: All tuition fees and merchandise purchases are non-refundable and non-transferable.
No Fee Carryover: Fees cannot be carried forward to future terms or deducted from future course fees.
Payment Deadlines: All fees must be paid in full before the start of the workshop.
2. Class Schedule & Enrollment
Minimum Enrollment: Each class requires a minimum number of participants to proceed.
Studio Adjustments: Artree Studio reserves the right to adjust workshop schedules, content, or instructors at any time.
Workshop Cancellation by Studio: If a workshop is canceled due to insufficient enrollment, we will contact enrolled participants to arrange a credit, refund, or substitute workshop.
3. Cancellation, Refund & Absence Policy
Studio-Initiated Cancellations: A full refund will be provided if the workshop is canceled by Artree Studio or if no spot is available.
Credit for Cancellations (24+ Hours Notice)[For Workshop]: If you cancel a booking at least 24 hours before the scheduled workshop, credit will be issued for future use.
Cancellations (24+ Hours Notice)[For Camp): If you cancel a booking at least 24 hours before the scheduled class, make-up session can be arranged but cannot guarantee depending on availability.
No Credit or Make-Up for Late Cancellations (<24 Hours): Cancellations made less than 24 hours before the start time are not eligible for credit, transfers, or make-up sessions. $10 administrative fee will be charged.
Missed Sessions: No refund, credit, or make-up will be provided for missed sessions. $10 administrative fee will be charged.
Exceptional Circumstances: In the case of medical emergencies, please contact the studio. Make-up sessions are not guaranteed and will be considered on a case-by-case basis.
Credit Expiration: Credits issued are valid for up to 6 months from the date of cancellation.
4. Weather & Emergency Closures
In the event of unexpected closures (e.g., extreme weather, power outages), we will make every effort to reschedule the missed class.
No refunds will be issued due to such closures.
6. Participants Conduct & Safety
We promote a respectful and positive environment. Artree Studio reserves the right to remove any participants whose behavior is disruptive or unsafe.
Any damage caused to studio property due to inappropriate behavior may result in charges to the participants/parent/guardian.
7. Health & Medical Information
Participants/Parents/Guardians must disclose any relevant medical conditions, allergies, or health concerns and notify us of any updates.
In the event of illness or injury, Artree Studio is authorized to administer first aid or seek emergency medical treatment. Participants/Parents/Guardians are responsible for any related costs.
8. Damage to Clothing & Personal Items
Artree Studio uses professional-grade art materials, which may stain clothing and personal items.
Participants should wear appropriate, art-friendly clothing.
Artree Studio is not responsible for any damage to clothing, shoes, jackets, or personal belongings brought into the studio.
9. Privacy & Media Use
We collect personal information in accordance with our privacy policy, available upon request.
Photos or videos of participants and their artwork may be taken and used for promotional purposes (social media, website, brochures, etc.). These will not be sold or shared with third parties.
If you prefer that participants not be photographed or filmed, please notify us in writing prior to workshop start.
10. Terms & Amendments
Artree Studio reserves the right to update or amend these terms and conditions at any time. Notice of changes will be provided as needed.
11. Artwork & Pickup
Please check our contact page before coming to the studio to make sure we are open. Please do not send both an email and leave a voicemail. We promise we will get back to you.
Our policy is to hold completed artwork for 3 months, please pick up the completed artwork within this time frame. We do our best to hold on as long as possible as we know how precious it is. Please note: You will receive a message for artwork to be picked up when it is ready.
12. Pottery Class
Kiln clay explosions are unlikely but they do happen. We are unable to offer refund, credit, or make up session in the event of clay breakage.
Thank you for your cooperation and for choosing Artree Studio!
If you have any questions, please contact us at email info@artreestudio.com or phone (778) 636-6386.
Eligibility
Free trial classes are available to new students only (one per person). Existing students are not eligible for free trial offers.
Booking and Confirmation
Trial classes must be booked in advance via our website, email, or phone.
Spaces are subject to availability and may be limited for certain class types.
Your spot is confirmed only after you receive a booking confirmation from Artree Studio.
Attendance & Cancellations
If you cannot attend your scheduled trial, please notify us at least 24 hours in advance. Missed trial classes without notice will not be rescheduled. Rescheduling is allowed once if notice is given on time and space permits.
In the case of medical emergencies, please contact the studio. Reschedule sessions are not guaranteed and will be considered on a case-by-case basis.
Class Experience
Trial students will participate in a regular scheduled class alongside current students.
All trial participants are expected to follow studio rules, respect instructors, and maintain a safe and positive learning environment.
For safety and focus, observers (including parents) are not permitted during class sessions.
Materials & Supplies
Artree Studio will provide basic art materials for the trial class.
Any finished artwork created during the trial will be taken home.
